We believe that VoIP and IP Telephony have passed the “tipping point” so that the key question now is no longer whether/when to install, but how to manage what you have installed. So today we’d like ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

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IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

You’ve studied the promising return on investment for IP telephony and researched vendor solutions that appear to fit your company’s needs. If you’ve done your homework, you also know that merging ...

After years of hype and unfulfilled promises, IP telephony— also known as Voice over IP (VoIP)—has finally evolved as a true option for small and medium-size businesses. The technology of sending ...

The IP telephony market in North America dropped 2 percent from the fourth quarter of 2007 to the first quarter of 2008, according to Infonetics Research. In addition, the market fell 4 percent year ...

There are good reasons for banks to embrace voice over IP. It aids multi-media applications, facilitates channel integration, allows for system-wide software upgrades and could even make offshoring ...

What follows are products that can help you bring IP telephony to your call center. VoIP-Enabling Software One option for kick-starting IP in your call center is to connect your switch to a server ...

Now in its 27th year, the INTERNET TELEPHONY Product of the Year Awards recognize the most innovative products and services shaping the future of VoIP and IP communications.