Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Never assume the hotel cannot help. Front desk teams usually have far more resources available than most guests realize, and a quick question can unlock unexpected conveniences that make your trip ...

We interviewed hotel front desk clerks and managers to learn some insider secrets, and many of them have to do with money matters. Be prepared for your next hotel stay by knowing what will cost you ...

Add Yahoo as a preferred source to see more of our stories on Google. HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested ...

Over the past few years, we've seen an increase in the availability and usage of smart home and voice assistant devices. Perhaps you even bring your own smart speaker when you travel to play music, ...