The Federal Communications Commission (FCC) will seek to crack down on offshore call centers and illegal robocalls from ...

FBI investigation shuts down Indian call centers behind $48M in scams. Learn how social engineering, amygdala hijacks, ...

The FCC is exploring limits on foreign call centers, new English requirements, and more transparency for support calls.

The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.

The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...

Authorities in Massachusetts say an intricate scam that preyed on elderly victims across the country has been broken up – thanks, in-part, to a rideshare service. U.S. Attorney for the District of ...

By David Shepardson WASHINGTON, March 4 (Reuters) - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring ...

Call centers in India posed as the SSA and swindled nearly $50M; Montgomery County prosecutors say indictments and arrests followed. Protect yourself from imposter calls.

It can be a frightening call to get — and it's a familiar one for many thousands of Americans. Callers posing as tax and immigration agents are threatening arrest, deportation or other punishment ...

A tricky call center scam that recently plagued a community bank in Georgia illustrates how these fraud threats are getting tougher to detect. See Also: AI Browsers: the New Trojan Horse? In early ...