Changing an organization has been compared to teaching an elephant to dance. People may resist change because they're happy as things are, they're worried about losing out, or they're scared to leave ...

Effective leadership requires envisioning the organization as one interconnected system rather than isolated parts.

A while back I tried an experiment. I gathered the annual reports of nearly 80 companies. There was nothing scientific about my selection. Other than trying to get reports from several different ...

As some blog readers will recall, I regularly read a number of academic journals with articles relevant to public management, and sometimes blog about them to share the findings. I am particularly ...

Although more and more organizations are taking steps toward greater diversity, equity, and inclusion (DEI) in the workplace, people of color continue to consistently report feeling undervalued, ...

Human resources (HR) departments manage a range of issues related to employees and their relationships with their employers. Small business human resource departments may consist of as little as a ...

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles ...