Helping professionals ask a lot of questions. Depending on one’s role, questions might be tuned to more closed ended (e.g., yes/no answers) or more open-ended (generating more detailed answer) ...

As a faculty member or advisor, you regularly engage with students who are looking for guidance on how to succeed in classes. A "coaching lens" can help you respond to student concerns in a way that ...

Some conversations are tough. These conversations are where something is at stake. Giving feedback, verbalizing your opinion, setting a boundary. We tend to avoid these conversations because they make ...

I grew up on a remote cattle ranch in Wyoming and learned early that a well-trained horse understood from a gentle tug on the bit where and when to cut a cow from the herd. The magic was in the ...

Ever been talking about something important to you with someone you care about and found the discussion frustrating instead of fruitful? Negative energy can then cast a shadow over your efforts to ...

With each turn of the news cycle, you may wonder how anyone in their right mind, seeing what they’re seeing, could still hold differing political views from your own. I wrestle with some of these ...

can be challenging for many people, especially introverts. However, there are simple techniques that can make initiating dialogue much easier. Thoughtful conversation starters that invite others to ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Having good conversations is an art form. NPR's Sam Sanders tapped longtime radio host and podcaster Celeste Headlee for her tips for really... Good conversations take time and attention. Here's how ...