Buc-ee's received a shocking "F" rating from the Better Business Bureau, despite a massive cult following and aggressive expansion plans across 11 states nationwide.

Texas' favorite convenience store failed the test.

The Better Business Bureau said it rates businesses based on factors like “customer complaints, transparency, and responsiveness" The Better Business Bureau gave Buc-ee's an “F” rating on its website ...

The mega-convenience store chain Buc-ee’s is in full customer service crisis mode as the entire brand just received a shocking “F” rating by the Better Business Bureau. Buc-ee’s has no doubt built ...

Buc-ee's receives an "F" rating from the Better Business Bureau after dozens of unresolved customer complaints about service, pricing, and product issues.

EE has introduced a new charge for customers who want to jump the queue on customer service calls. Customers who don't want to wait to speak to a customer service agent can now pay 50p to be put ...

According to the Better Business Bureau's Houston office, complaints about the company date back to March 2019 and continue through 2025.