"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

By now you've probably used AI to help you write difficult emails and other messages. It can also help you prepare for a tough conversation. Here's how.

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue with a team member – namely, a manager that reported into her. According to this leader, her ...