This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Sonos’ efforts over the past year to reinstitute a reliable ...

Memphis Light, Gas and Water (MLGW) engineers took Bill Gates to heart when he stated, “Your most unhappy customers are your greatest source of learning.” Pursuing that line of thinking, MLGW decided ...

“I find that the staff here are really invested in what we’re doing. They connect the dots that if we’re successful, they’re successful.” COLUMBIA, Mo.--(BUSINESS WIRE)--Bluebird Network, a ...

MORRISTOWN, N.J., June 24, 2020 /PRNewswire/ -- Jersey Central Power & Light (JCP&L), a FirstEnergy Corp. (NYSE: FE) subsidiary, has completed inspections and conducted equipment maintenance projects ...

Outstanding Metropolitan Service Area Reliability Performance in the Mid-Atlantic Region for the 24th consecutive year NEWARK, N.J., November 17, 2025 /3BL/ - Public Service Electric & Gas, New Jersey ...

COLUMBIA, Mo.--(BUSINESS WIRE)--Bluebird Network, a communications infrastructure provider, consistently impresses their customers with world-class services and unmatched customer care. Driven by ...

READING, Pa., June 24, 2020 /PRNewswire/ -- With the hot, humid summer months expected to produce higher electric usage and potentially severe weather, Pennsylvania Electric Company (Penelec), a ...

Public Service Electric & Gas, New Jersey’s largest utility, is the recipient of the 2023 ReliabilityOne® Award for Outstanding Reliability Performance in the Mid-Atlantic Metropolitan Service Area ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

ATLANTA (USA Today) -- AirTran is the nation's top airline in terms of customer service and reliability. At least that's according to the 2011 Airline Quality Rating (AQR) report, an annual ranking ...