WASHINGTON (7News) — The Metropolitan Police Department is launching an investigation into a recent outage at the city's 911 call center, 7News learned. On Aug. 9, officials said the District's ...

Earlier this year, the City Council approved a $1.6 million expenditure of police sales tax funds to purchase new technology aimed at enhancing officer ...

A four-plus hour glitch in the FDNY Emergency Medical Services’ computerized dispatch system sent multiple ambulances to the same address while spawning delays of up to an hour in answering 911 calls, ...

Last week, the City of Dalles implemented a new Computer-Aided Dispatch system, replacing a 30-year old mainframe-based system. "We're extremely pleased with how VisiCAD is performing and Dallas ...

BOWLING GREEN, Ohio (WTVG) - A new computer-aided dispatch system will be used soon in Wood County and officials say it will enable faster response times for first responders. “Computer-aided dispatch ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

Law enforcement officials in Bucks County are working to restore services to its computer-aided dispatch system, or CAD system, after a cyberattack on Sunday crippled the service. However, county ...

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create ...

A recent performance review warned police would "not keep pace" with growing crime volumes without a new system.

Two law enforcement government bodies have assembled a committee to address the problem of making computer-aided dispatch systems interoperable. Two law enforcement government bodies have assembled a ...

RICHMOND, Va.--A standard co-developed by the CSAA, Vector Security, the Association of Public-Safety Communications Officials International, and York County and Richmond, Va., has been submitted to ...