Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

While generative AI has helped unlock creativity, agentic AI is now unlocking autonomy. However, the real transformation lies not in the technology, but in how enterprises design for it. As ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. Artificial intelligence is rapidly reshaping business ...

To design an effective software engineering organization that delivers business value, software engineering leaders should begin by understanding the IT operating model (ITOM) targeted by their CIO.