The Manila Times

eGain Announces Enterprise AI Platform Connectors for Copilot, Claude, Gemini, and Cursor

SUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, ...

AI Knowledge Management: A Game Changer for IT Support

Upland RightAnswers Introduces AI Solutions for IT Help Desks Austin, United States - March 22, 2026 / Upland Software, ...
USA Today

Upland RightAnswers: Next-Gen AI Knowledge Management Transforms Support

Austin, Texas – Upland RightAnswers is redefining the support experience, leveraging advanced AI knowledge management to solve the critical challenge of information overload in modern contact centers.

Troutman Pepper Locke Chief KM & Innovation Officer: AI will Accelerate ‘Trend Toward Self-Service Intelligence Tools’

William Gaus, chief knowledge management and innovation officer at Troutman Pepper Locke, which won the Legalweek Leaders in ...
The Manila Times

eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation

SUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE)-- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge ...

Accelerating Contact Center Support with AI

Upland Panviva Accelerates Contact Center Support with an AI-Powered Knowledge Management System Austin, United States ...
Business Wire

USU Acquires French Knowledge Management Leader Mayday To Build the European Leader in Knowledge Management

PARIS & MÖGLINGEN, Germany--(BUSINESS WIRE)--USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth ...