Orlando 2026, Bloomfire, the AI-powered knowledge management platform pioneering the shift to Enterprise Intelligence, presented findings from its partnership with uBreakiFix by Asurion, revealing how ...
PARIS & MÖGLINGEN, Germany--(BUSINESS WIRE)--USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth ...
Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...
AI knowledge management ARR growth decelerated to 11% year-over-year, compared to 17% in the prior quarter. Management expects recent customers wins to lift growth rates for this segment back to the ...
2026 will be a transformative year for manufacturing as artificial intelligence technologies mature from experimental tools to essential operational components. According to Configit's executive team, ...
Using AI maturity models as diagnostic tools allows organizations to build a successful digital transformation strategy that includes both speed and effectiveness.
Pink26 confirmed what we’ve been hearing in the market — enterprises are done waiting for AI to deliver on its ...
(GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today ...
Tech Xplore on MSN
How AI can cause businesses to lose their knowledge
Over time, the loss of human expertise caused by AI use can impair the quality of that very AI—in the worst case, insidiously and unnoticed. This is the finding of a new study by researchers from the ...
For companies looking to implement AI to drive customer experience improvements, availability of and ready access to knowledge content is critically important. After all, AI assistants, whether agent- ...
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